Lelie & Gentle Apartments

Canal View Apartments in the heart of Amsterdam

Policy

We only have unique apartments. Consequently, no-shows have a big impact on our business. However, we would like you to be able to cancel in case your plans change unexpectedly.

The deposit required for a confirmed reservation is 50% of the rental fee. The cancellation charges are:

  • 100% refund (minus an administration fee of €50) if the cancellation is made 2 months in advance;
  • 50% will be refunded if cancellation is made 14 days or more before arrival date;
  • 20% will be refunded if cancellation is made 7-14 days before arrival date;
  • No refund if cancellation is made within 6 days of arrival;
  • No refunds in case of shortening your stay after arrival.

You may wish to take out a travel/cancellation insurance to cover for the cancellation charge in case you have to cancel involuntarily.